Privacy Policy & Terms

STATEMENT OF OWNERSHIP

This is to certify that this website is owned and run by Drishti ABN#: 96 377 931 752. Drishti is registered in NSW 2454 and have been active since May 2010.

Copyright

All images, information and body text remains the property of Drishti.

Other websites

This website contains links to other websites.  Drishti is not responsible for the privacy policies or practices of any third party.
 
Contact Tamaryn Truter

If you have any questions about this statement of ownership or should you have any further questions with regards to Drishti , please write to:

Unit 2, 12 Bayldon Drive, Raleigh, NSW, 2454

OR

email: admin@drishti.com.au,

OR

Phone us on: 02 6655 5512

Refund & Return Policies

Agreement to Terms of Use


These Terms and Conditions of Use (the “Terms of Use”) apply to the Drishti Website located at www.drishti.com.au  (the “Website”)

Payment


We accept all major Credit Cards, PayPal and Direct Deposit, Cheque or Money Order (Australia Only). You do not need to have a PayPal account to use this facility, simply all you need is a credit card.  Should you have any questions regarding payment methods please contact us at admin@drishti.com.au .

Drishti does not store any of your credit card information. Our secure, encrypted payment gateway is provided by SecurePay so you can be sure your personal details are protected.

If you wish to make your payment via cheque, money order or direct deposit; please insure you enclose details of your order number alongside your payment so we can adequately track the order for you. Your parcel will be dispatched as soon as payment has been cleared.

Returns & Refunds
Drishti does not do returns or refund on Change of mind purchases.  Faulty merchandise returned within 30 days with be replaced where possible, if not a full refund will be given.  Please ensure that you read all instructions that accompany your product before use, as we do not do returns and refunds on products where instructions have not been followed. 

Returns Procedure

To return faulty merchandise please follow this easy procedure:

  1. Contact admin@drishti.com.au to advise us of the fault, please include photo’s.
  2. You should receive a response within 5 business days.
  3. Once we have determined the fault, we will replace your items, you will get a confirmation email to let you know your items are on the way.

Cancellations
If you wish to cancel your order for any reason, this can be done by emailing or calling us as soon as possible.  You will only be permitted to cancel your order and receive a full refund if you contact us before your parcel is shipped.  If the purchased goods have already been shipped, no cancellation will be permitted.

Linked Content

Sites displayed in search results or linked to by The Service are edited and controlled by unrelated parties. We may produce search results, automatically generated content and/or links to sites that some people find objectionable, inappropriate, or offensive. We cannot guarantee that a search or review of The Service will not locate unintended or objectionable content and assume no responsibility for the content of any site included in any search results or automatically generated content or content otherwise listed in or linked to by The Service.

On-site Use Only

You may not take content from The Service and reformat and display them, or mirror The Service on another web site. You may not send automated queries of any sort or "meta-search" The Service.

 

Changes In Terms and Conditions

We reserve the right to modify or terminate our Terms of Use in the future, for any reason, and without notice, without liability to you or any other user or any third party. Please review these Terms of Use from time to time so that you will be appraised of any changes.

Should you have any queries with regards to our Refund and Return Policies, please contact Tamaryn Truter:

either via email: admin@drishti.com.au

OR

by post at Unit 2, 12 Bayldon drive, Raleigh, NSW, 2454

OR

phone us on: 02 6655 5512

Shipping & Payment Policies


Copyright
All images, information and body text remains the property of Drishti.Pricing & Currency
All pricing is in Australian dollars and exclueds GST and remains property of Drishti until paid for in full. Drishti is not currently GST Registered.  All prices are subject to change without notice.Orders and Delivery
All orders will be processed within 3 to 4 business days (excluding public holidays) of the ordering being entered into our system. If you pay via Direct Deposit/Bank Deposit please allow for a couple of days for the payment to be received on our end due to bank transfer delays.

Should your item/s not be available for any reason, you will be contacted immediately by one of our customer service representatives.
Should you be looking for a Drishti product you have seen in another store, please do not hesitate to contact us on 02 6655 5512 to obtain a price and process the order.

PLEASE NOTE: WE DO NOT SHIP INTERNATIONALLY

Packaging


We always do our best to package our products appropriately to avoid any damage/breakages, however if you do receive a product that has been broken/damaged please contact us within 3 working days from receipt in order to inform us of the breakage/damage via email to admin@drishti.com.au. We will then require the product to be returned via postage in order for you to receive a replacement. We will reimburse any postage costs for all damaged/broken returned items.

Shipping Carriers


Shipping rates within Australia are calculated by weight.  We use Fastway Couriers where possible,  and Australia Post where not.  Prices will be quoted on time of checkout. Please note, once more items are purchased through our online store, postage will be adjusted.  If for some reason there are any problems posting to your location, we will contact you immediately.

Our parcel's are shipped within Australia via Fastway Couriers or Australia Post eParcel.
Packages shipped via Fastway Couriers to locations between Canberra and Sunshine Coast generally take 1-2 business days.  Victoria and Mid-QLD take 2-3 business days.  Adelaide, Tasmania and Nort QLD take 2-4 business days.  Packages shipped via Australia Post to metropolitan area's generally take approximately 3-4 working days from the date of shipment. Upon shipment with Australia Post, you will receive an eParcel email with your tracking identification number for your parcel in which you can track the progress of your shipment via the Australia Post website. All parcels will be required to be signed for at time of delivery. If you are unavailable, Australia Post will advise you of your nearest Australia Post Centre to pick up your parcel and leave a notification card at your delivery address.

Please allow approximately 3-4 working days for shipping to rural areas.
Please note these figures are a guide only and we do not have any control over your package once it is with Fastway Couriers or Australia Post.

Making Purchases

If you wish to purchase from the Drishti online website you must be of legal age. If you are under the age of 18, please ensure you have the permission of a parent or guardian before proceeding to checkout.


All personal information provided to us must be correct and truthful at the time it is entered. Any attempts of fraud will be detected and passed on to the appropriate authorities. Please ensure you enter your correct delivery address. We will not be held responsible for any incorrect delivery addresses and any parcels returned to us as not being able to be delivered will incur new delivery charges before being dispatched again.

All items in our store are to be purchased for private use only and not for resale. Drishti has the right to decline orders that we suspect to be the case.

Should you have any queries with regards to our Shipping and Payment Policies, please contact Tamaryn Truter:

either via email: admin@drishti.com.au
OR
by post at Unit 2, 12 Bayldon Drive, Raleigh, NSW, 2454
OR

phone us on: 02 6655 5512

Privacy Statement

DRISHTI PRIVACY POLICY

Your privacy is important to Drishti.  This privacy statement provides information about the personal information that Drishti collects, and the ways in which Drishti uses that personal information.

Personal information collection

Drishti may collect and use the following kinds of personal information:

  • information about your use of this website (including Name, Address, phone number, fax number, email address, age, transaction types, transaction amounts,products purchased, time and dates purchases were made;
  • information that you provide using for the purpose of registering with the website (including Name, Address, phone number, fax number, email address, age, transaction types, transaction amounts, products purchased, time and dates purchases were made);
  • information about transactions carried out over this website (including Name, Address, phone number, fax number, email address, age, transaction types, transaction amounts, products purchased, time and dates purchases were made);
  • information that you provide for the purpose of subscribing to the website services (including Name, Address, phone number, fax number, email address, age, transaction types, transaction amounts, products purchased, time and dates purchases were made); and
  • any other information that you send to Drishti

 
Collection of Information

In order to use the Drishti website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Drishti is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
 
Using personal information

Drishti may use your personal information to:

  • administer this website;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • send to you products that you purchase;
  • supply to you services that you purchase;
  • send you statements and invoices;
  • collect payments from you; and
  • send you marketing communications.

 
Where Drishti discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Drishti may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.
 
Securing your data with SecurePay

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at admin@drishti.com.au.

Drishti uses the SecurePay Payment Gateway for its online credit card transactions.

SecurePay processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the SecurePay gateway are secured payments.

  • Payments are fully automated with an immediate response.
  • Your complete credit card number cannot be viewed by Drishti or any outside party.
  • All transactions are performed under 128 Bit SSL Certificate.
  • All transaction data is encrypted for storage within SecurePay’s bank-grade data centre, further protecting your credit card data.
  • SecurePay at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Drishti.

For more information about SecurePay and online credit card payments, please visit www.securepay.com.au
 
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at admin@drishti.com.au.
 
Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
 
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
 
Updating this statement
Drishti may update this privacy policy by posting a new version on this website.
You should check this page occasionally to ensure you are familiar with any changes.
 
Other websites
This website contains links to other websites.  Drishti is not responsible for the privacy policies or practices of any third party.
 
Contact Tamaryn Truter
If you have any questions about this privacy policy or Drishti’s treatment of your personal information, please write to:
Unit 2, 12 Bayldon Drive, Raleigh, NSW, 2454
OR
email: admin@drishti.com.au